Manage Your Account

Go to Manage Account in your user account to get to the account management settings.

How to change your name

1. Under Manage Account > Profile, tap 'Update name'
2. Enter your new first name and last name, and tap Save.

What happens? We will update the name that appears in relation to any cards you create after this date. Existing cards will keep the name you had at the time of creation.

How to change your email address

1. Under Manage Account > Profile, tap 'Add email address'.
2. Enter your new email address, and tap Add.
3. Follow the confirmation steps to verify your email address.
4. Tap the three dots next to your new email address and tap 'Make primary'.
5. Optionally, tap the three dots next to your old email address and tap 'Remove email'.

What happens? You will need to use your new email address to login to your account. If you remove your old email address, you will no longer be able to login with that address. We will send all future account and card notifications to your new primary email address.

How to connect with a different Google account

If you would like to use a different Google account for logging in (for example, to switch from a business Google account to a personal one) you can do this by removing your old Google account and then connecting the new one.

1. Under Manage Account > Profile, find your Google account under 'Connected accounts'.
2. Tap the three dots next to your Google account, select 'Remove' and follow the confirmation steps.
3. Tap '+ Connect account' > Google and follow the confirmation steps to connect your new Google account.
4. Make sure to check your Primary email address is also updated to the correct email address.

What happens? You will no longer be able to login using your old Google account. We will send all future account and card notifications to your new primary email address.

How to change your password

1. Under Manage Account > Security, tap 'Update password' (or 'Set password' if you've previously used your Google account to authenticate).
2. Follow the steps to set your new password.
3. Optionally, check the box to log out of all other devices (recommended).
4. Tap 'Save' to finish.

What happens? You will need to use your new password the next time you login. If you selected to log out of all other devices, you will be logged out of all devices immediately.

How to see which devices are logged in (and log out)

1. Under Manage Account > Security, scroll down to 'Active devices'.
2. You will see a list of all devices and browsers currently logged into your account, along with approximate locations.
3. To log out of a specific device, tap the three dots next to it and select 'Sign out of device'.
4. To log out from all devices except the one you are currently using, tap 'Sign out of all other devices' and confirm.

What happens? The selected device(s) will be immediately logged out of your account.

How to delete your account

You are welcome to delete your account at any time, below we have detailed exactly what happens when you ask us to do this.

1. Under Manage Account > Security, tap 'Delete account'
2. Confirm deletion following the instructions and tap 'Delete account'

Warning: This action is irreversible. You will not be able to recover your account or any associated data.

What happens?

• Your account will be deleted and you will no longer be able to login.
• Any Draft cards will be deleted and anyone with the signing link will no longer be able to access the card.
• Any Scheduled cards will still be sent at their scheduled time, but you will no longer have access to manage them.
• Any Sent cards (such as via email or WhatsApp) will remain accessible by the recipient, but will no longer be linked to your account.
• Any messages you have added to your cards or other people's cards will remain available on those cards, except for where the card itself is deleted.
• Any cards which have been Sent to you will still be accessible via the link, but will no longer be linked to your account.